Call Us on 07909 933 114... Email Us at info@baby-holidays.com

If you have any questions not answered on this page please contact us on:

07909 933 114 or e-mail info@baby-holidays.com

• The convenience of not having to carry additional products when you already have a buggy, car seat, your luggage and a baby.
• There are now weight fines on many carriers and luggage restrictions can be as low as 20kg per person with no allowance for a baby if they don’t have a separate seat. Some airlines can charge as much as £10 per kg over the allowance.
• No concerns about all your baby essentials being caught up in lost luggage.
• By shopping in advance for your baby essentials you can ensure that you have all you need and don’t forget anything at the last minute.
• If you are staying somewhere that is not close to local shops you will want the reassurance that your items can be delivered to more remote locations.
• Guaranteed availability of the products you like for your baby.
• The reassurance that your baby is getting what they prefer.
To add to the confusion, flight regulations have become increasingly complicated in recent years, so travelling with babies or toddlers now has changed massively from how it was five or ten years ago.
This means only small amounts of breast milk, formula or juice are allowed in hand luggage and all liquids are subject to close scrutiny.

We offer a wider range of products and delivery to more countries than our competitors and our website is designed to be as easy as possible for you to use to order your essentials.

We aim to provide you with baby & toddler essentials for your holiday including milks, nappies, food and toiletries so that your holiday starts as soon as you arrive at your destination.

Each order has a one off service charge of £25, plus the cost of the products themselves and the delivery charge with UPS.
Each delivery charge is calculated based on your holiday destination and the total weight of the products you buy.

  • The handling charge of £25 is the cost of our service to you. This charge covers the cost of us ordering, packing and processing your order.
  • The delivery charge is the cost of UPS, or the relevant carrier, delivering your parcel to your holiday destination. In reality, this cost is a replacement for what you would otherwise expect to pay in excess baggage on most airlines.

    Example:
    A 10kg parcel being sent to Spain would cost £64.45 for us to deliver. On a sample of the most popular airlines from the UK, excess baggage of 10kg would cost anything from £55 to over £100 depending on the airline.

    The delivery cost we have to charge matches the excess baggage charges but the difference is, with Baby Holidays you don't have to carry that 10kg yourself.

  • Any customs charges (when travelling to non EU countries) are the charges that the country's customs department makes for receiving a parcel into the country.
  • We can deliver almost anywhere that our carrier service, UPS, can deliver to. This even includes countries like the U.S which have more complicated customs regulations. We are also able to deliver to any kind of resort as long as someone will be there to sign for the parcel. Please note that deliveries can take place up to 8:00pm to allow for local customs and practices and in most areas there are no deliveries at the weekend.

    Due to customs regulations in the Canary Islands, the shipping costs can sometimes be more expensive then the items themselves. As Baby Holidays aims to help you relax on your holiday the additional costs may be acceptable in order to minimise any stresses or concerns you may have about your baby essentials (as per above).

    For deliveries outside of the EU we will need a copy of your passport to be sent with the customs declaration, the shipping list and the packing list. This is all part of our service to you.

    In most cases, we need at least 2 weeks between receipt of your order, and your departure date. However if you do not have 2 weeks before your holiday, please call us on 07909 933 114 or email us at info@babyholidays.com and we can discuss your needs.

    If your order has been placed successfully you will receive a confirmation e-mail from us within 24 hours. If this doesn't arrive, please contact us on 07909 933 114 or e-mail info@baby-holidays.com and we can confirm that an order has been placed.

    When your order has been dispatched you will receive a confirmation text message within 24 hours if a mobile number has been provided or an email in other cases. If you do not receive this, please contact us on 07909 933 114 or e-mail info@baby-holidays.com and we can confirm that the items have been dispatched.

    Baby Holidays aims to provide you with a high quality of customer service. This includes on time delivery and that’s why we use UPS, a globally recognised courier. It is therefore very rare for deliveries to fail.
    Baby Holidays will send an email confirming your order once it has been placed. You will then receive a text message confirming dispatch and the consignment number. You can track the progress of your parcel using the UPS website. Realistically, there is more chance of your suitcase going missing or arriving late than our parcels failing to arrive.
    In the event that there is a problem, and your order hasn't arrived as expected contact us immediately on 07909 933 114 or e-mail info@baby-holidays.com

    If you need more essentials whilst on holiday please let us know and we will try to accommodate you with our emergency delivery service.

    Please let us know if there is an item you would like that is not available on our website. We will always do our best to accommodate you.

    We will always aim to provide you with the items you have requested however in the unlikely event that a product is not available we will send a reasonable substitute item. If you are not happy with this item please contact us and we can look to refund you for the product as per our Terms & Conditions.